Tasks
Day-to-day work in Fundraising, one goal per article.
24 articles shown
- Choose a Fund, Campaign, or Appeal in a Console Form
How the shared fund, campaign, and appeal pickers behave everywhere staff record or edit a gift, pledge, or recurring gift, including why they remember your last choice and filter each other.
- Create and Change a Campaign
Create a campaign with dates, a goal, and an image, mark it active or inactive, and change one later, including why its dates don't actually open or close it.
- Find, Open, and Delete a Campaign
Search for a campaign by name or date range, open its record page, and delete a campaign together with its appeals, plus what stops a delete and why the Delete button can still appear when you lack permission for it.
- Add and Manage Appeals in a Campaign
Add an appeal to a campaign, change its goal or notes, or delete it, plus why every appeal's identifier must start with its campaign's and what stops a delete.
- Choose Which Product a Campaign or Appeal Uses for Each Fund
Turn on a per-fund product override on a campaign or an appeal so gifts made under it use a different fundraising product than the fund's usual default.
- Review a Campaign's Progress
Check a campaign's gift and pledge totals against its goal, see its giving broken down by month and appeal, and open the gifts behind a chart column as a query.
- Create or Edit a Donor
Record a contact or organization as a donor before their first gift, then change their donor club, anonymity flag, or custom fields.
- Find Donors
Search the donor list by name, contact details, club, giving range, or anonymity, and read the individual and corporate donor counts.
- Build a Fundraising Report in the Query Center
Start a report from one of Fundraising's eight query types, know what each brings in, and add the giver's membership details when you need them.
- Recalculate Every Donor's Giving and Club
Run Reprocess Donor Club Assignments from Fundraising Setup to bring every donor's totals and club up to date after a rule change.
- Review a Donor's Giving on a Contact or Organization Page
Read a donor's giving totals, club, gifts, pledges, recurring gifts, and club history right on the giver's own contact or organization page.
- Process a Gift or Pledge for a Donor
Take a gift or pledge with payment on a donor's behalf in the Console, choosing a giving process, entering the details, and completing checkout.
- Edit, Delete, or Cancel a Gift
Correct a gift's details from its Gift 360 page, delete a hand-entered gift, or cancel the order behind a gift that came from checkout.
- Find and View Gifts
Search gifts by date, type, amount, fund, campaign, or anonymity, and open a gift's 360 page to see its splits, soft credits, financials, and linked gifts.
- Migrate Past Donation Orders to Gifts
Run Migrate Donation Product Orders to Gifts from Fundraising Setup to create gifts from donation orders placed before you turned on donation conversion.
- Record a Gift by Hand
Enter a gift that didn't come through checkout — a cheque, stock, or a missed donation — and add splits, soft credits, a tribute, or a thank-you gift.
- Edit, Cancel, or Delete a Pledge
Correct a pledge's descriptive details from the Pledge 360, cancel the order behind a pledge, or delete a pledge that has no order.
- Review a Pledge on the Pledge 360
Read a pledge's summary, installment schedule, invoices and payments, and the gifts credited to it, all from the Pledge 360 page.
- Search for Pledges
Find open pledges by date, amount, fund, campaign, or timing from the Pledges overview, and see your organization's outstanding pledge totals.
- Delete a Recurring Gift
Remove a recurring gift from its record page, and understand that this also deletes every gift it produced and stops its billing.
- Edit a Recurring Gift
Change a recurring gift's amount, fund, frequency, or status in the Console, including how to suspend, reactivate, or cancel it, and what a change does or doesn't do to billing.
- Find and Review a Recurring Gift
Search recurring gifts by date, amount, fund, or timing, find every gift one has produced, and see why the Recurring Gifts page might be unavailable to you.
- View the Fundraising Overview and Giving Chart
Read the headline figures and twelve-month giving chart on the Fundraising overview, filter by fund, refresh the numbers, and open the records behind a figure or chart column.
- Run Fundraising Maintenance
Reprocess every donor's club assignment after changing club rules, or turn past donation-product orders into gifts, from the Maintenance page.