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  2. Portals

Portals

Portal sites, pages and menus, sign-in, portal access, assets, hosting, and site settings.

45 articles · 7 subjects

  • Guide 1
  • Explanation 11
  • How-To 12
  • Settings 16
  • Reference 2
  • Troubleshooting 3

Subjects

  • Concepts

    What Portals's records are and how they fit together.

    11 articles
  • Get Started

    Set up Portals for your account in the right order.

    1 article
  • Tasks

    Day-to-day work in Portals, one goal per article.

    6 articles
  • Portal

    What members and visitors do with Portals on the Portal.

    6 articles
  • Configure

    Setup for Portals: one article per setting group.

    16 articles
  • Reference

    Statuses, permissions, and what Portals does automatically.

    2 articles
  • Troubleshooting

    Symptoms, causes, and fixes for Portals.

    3 articles

Common Tasks

  • View the Portal as a Member

    Open your member portal exactly as a particular member sees it, using your own staff sign-in rather than their password, and understand what this method does and does not reproduce.

  • Rebuild a Site Map

    Regenerate the current site's page and menu index from the Maintenance screen when the portal's pages or navigation look wrong, and understand what a rebuild can remove.

  • Follow Menus and Links Between Portal Pages

    How clicking a menu item, a link, or a button on a portal page moves you to another page without reloading the whole site, and how a page can open your password change screen.

  • Sign In and Open a Page That Shows Your Records

    Why the portal asks you to sign in before showing pages with your own renewals, registrations, or invoices, and what happens if your sign-in is not yet connected to a member record.

  • Choose the Site You Are Working On

    See which site you are currently editing in the Portals Console, switch to another, and open the Console directly on a named site from a link.

  • Visit a Portal Site

    What you see when you open an association's portal, including its error page, currency codes on prices, and how staff can view the portal as one of their contacts.

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