Portal
What members and visitors do with Fundraising on the Portal.
10 articles shown
- Resend a Gift Receipt
Ask for a gift receipt to be emailed to you again from the View Gift page, and understand why nothing arrives in a few specific cases.
- Resend a Pledge Receipt
Ask for a pledge receipt to be emailed to you again from the View Pledge page, and understand the two different ways a resend can come up empty.
- Give a Gift or Pledge Online
Make a one-time gift, start a monthly gift, or pledge an amount over time on your association's Portal donation form, signed in or not.
- Update Billing or Cancel an Open Pledge
See which card or bank account is billed for an open pledge, replace it, or cancel the pledge from the Portal — and understand what cancelling does and does not stop.
- View My Giving History
See your own gifts, pledges, and recurring gifts on the Portal, open one for detail, and switch to your organization's giving if you're linked to one.
- View My Recurring Gifts in the Portal
Find your recurring gifts in your giving history, open one to see its amount, status, and next gift date, and understand why every recurring gift is labeled as a monthly gift.
- View Your Pledges and Pay a Balance Due
Find your pledges in your giving history, review a pledge's progress, and follow the balance-due link when a payment is outstanding.
- Cancel a Recurring Gift or Change How I Pay in the Portal
Stop your recurring gift or switch the card or account it charges, from your recurring gift's page on the Portal.
- Choose Where a Gift Goes on a Giving Form
Pick the fund your gift or pledge supports on a giving form, understand why some funds don't appear, and see a campaign's progress toward its goal while you give.
- Choose a Tribute or Thank-You Gift
Honor or remember someone with your gift and have them notified, and choose or decline a thank-you gift your amount earns.