Before you connect a payment processor, marketing platform, or learning system to Rhythm, start in the integrations catalog. Rhythm lists the outside products it can connect to in one place, grouped by category, so you can find the right connection screen without a direct link or help from support.
What This Controls
The integrations catalog is a browsing page, not a settings page. It shows a directory of cards, with one card for each outside product, grouped under category headings. When you select a card, Rhythm opens that product’s connection screen, where you manage the actual settings. If you want to check whether Rhythm has a native connection for a product you use, start in this catalog.
A product with its own open API does not automatically have a native Rhythm integration. HubSpot is a good example: it has an open API, but that does not make it a native Rhythm integration. Check the catalog instead of assuming a connection exists because the other product is API-accessible. The same applies to Rhythm Payments: an outside platform cannot connect to it just by accepting processor-style credentials. It must support one of the integration methods Rhythm offers, like every other connection in this catalog.
Where to Find It
Go to System & Security › Integrations. Rhythm lists the categories alphabetically, and it lists the cards alphabetically within each category. Amazon Web Services connections appear near the top of the page, and Webinars appears near the end.
Prerequisites
- You need to be signed in to the Console with your Rhythm account selected. You do not need a separate permission to open the catalog or the screens it links to, beyond being able to open System & Security.
The Categories
| Category | What you'll find there |
|---|---|
| Amazon Web Services (AWS) | Cloud event delivery and custom functions built for your organization |
| Communities | Online community platforms |
| Event Management | Conference and exhibitor tools |
| Finance Automation | Accounting software and lockbox payment imports |
| Learning Management | Course and credit-tracking platforms |
| Marketing Automation | Email marketing platforms |
| Payment Processors | Card and bank payment gateways |
| Shipping | Shipping label accounts |
| Webinars | Webinar and virtual meeting tools |
Dependencies and Precedence
The catalog does not have settings to save, so there is nothing to revert. What you see depends on your Rhythm account’s setup, not on anything you choose in the catalog:
- A card does not show whether that product is already connected. Every card looks the same whether your organization has set up the connection or has never used it, so open the card to check its current state.
- A few integrations, such as UPS, are not included in every Rhythm account. If your organization has not licensed a product and it is not part of your setup, Rhythm shows a message telling you to contact your customer success manager to have it enabled instead of showing the usual page.
- Authorize.Net is hidden entirely when your Rhythm account is not set up to use it, instead of showing a not-enabled message. Every other card is shown to every account.
Why You Might Not See a Card You Expect
If a specific integration card is missing from the catalog:
- Confirm that you are looking in the right category. Rhythm groups cards alphabetically by category name, not by how commonly a product is used.
- If the missing card is Authorize.Net, your Rhythm account has not been set up for it. Ask your customer success manager.
- Some commonly requested products, such as Zendesk for your own support workflows or syncing contacts to Microsoft Groups, are not standard supported integrations. Requests like these are tracked as product requests, not as something you can turn on today.
- For most other integrations, the card appears for every account. If your Rhythm account is not set up to use the integration, the connection screen will tell you when you try to save.
Tip
The catalog does not change based on anything you do. It shows the same list of outside products for every Rhythm account, filtered only by the entitlement checks above.
Beyond the Native Catalog
If you do not see a native connection for what you need, Rhythm's open API can often fill the gap. For example, a completed store purchase can trigger third-party digital fulfillment through the API. A website that needs search results it can filter from its own URL, which a built-in directory page cannot do, can query the API directly with search parameters and render the results itself. Work like this usually needs a developer, sometimes with help from the other vendor, along with API keys to complete the connection.
Rhythm's API documentation is in the Knowledge Base, and it is the place to look whether you are retrieving user claims or roles for an external site, connecting through Zapier, or building something more custom. If a third-party integration or API consumer asks for your Rhythm field names, the data dictionary in Security & Settings lists them and shows how they map to Rhythm's records. It is the closest equivalent to a table-and-fields reference for Rhythm's data.
What Happens When You Try to Save a Connection You Are Not Set Up to Use
Some screens you open from this catalog check whether your organization has been enabled for that integration only when you save, not before. If that check fails, Rhythm does not save the connection and shows a message explaining that your Rhythm account is not set up to use the integration. If you see this message for a connection you expect to have, contact your customer success manager to confirm the integration has been turned on for your organization. For some integrations, such as Informz, access can also depend on completing a separate contractual step before your account can proceed with setup, not only on the entitlement itself.