Troubleshooting
Symptoms, causes, and fixes for Integrations.
3 articles shown
- I Cannot Delete a Course Type, Credit Type, Program, or Training Provider
Why Rhythm refuses to delete a course type, credit type, program, or training provider that a CommPartners Elevate or Blue Sky eLearn connection relies on, and what to check first.
- A Lockbox Row Is Not Matched or Takes No Action
Why a row in a lockbox file preview shows Not Matched or No Action, or is skipped when payments are created, and what to check in the file, the invoice, or the amount.
- A Marketing Connection Will Not Save
What to check when Rhythm refuses or fails to save a Mailchimp, Campaign Monitor, Informz, or ActiveCampaign connection, and when to contact Support.