Every organization on the Portal belongs somewhere in a family tree. It may have a parent organization above it and sub-organizations, such as divisions or chapters, below it. What you can view and change depends on where your own organization sits in that tree.
What You Can See
When you sign in as a member linked to a contact with an organization, you can see your own organization’s full record. You can also see the organizations above and below it in the family tree. Your access follows the organization family tree Rhythm has on record. If a branch moved recently, your access may still follow the previous tree instead of the latest arrangement.
A child organization stays in the family tree because of the parent/child organization relationship, not because its membership is active. Making a membership inactive stops that organization from counting as an active member, but it does not remove the organization from the parent’s tree. To remove it from the tree, you need to remove the parent/child relationship from the child organization’s own record.
Tip
When you view an organization this way, Rhythm shows the full organization record, including internal notes and any custom fields your association has added. You see more than the fields that appear on forms elsewhere.
Updating and Removing an Organization
For step-by-step help with updating your own organization’s profile, or creating, editing, and removing its sub-organizations, see Manage Your Organization. That article also explains what happens when your association locks a name field, and why removing a sub-organization deletes it instead of only disconnecting it.
This management access only runs down the family tree. Contacts at a parent organization can manage that organization’s child organizations and their contacts, but a contact at a child organization cannot manage its parent.
To see every organization below one you can access, and to open one so you can manage its people, see Manage Your Organization's People.
Why You Cannot See or Change a Particular Organization
If an organization is not yours and is not above or below yours in the family tree, it is outside your reach. Rhythm refuses the request when you try to view it or act on it. This is expected for an organization unrelated to yours, such as a different member company. You may see this if you try to change your own organization field to an organization your current record is not already related to. Staff working in the console have broader rights that allow that same change, but Rhythm refuses the same request from the Portal for these access reasons.
Sometimes an organization name shown somewhere is stored as plain text instead of as a true linked organization association. When that happens, re-adding or re-selecting the organization from the picker creates the real link and restores your normal access to it.
This boundary does not block two actions: creating a new organization from the Portal, or viewing public organization information your association has chosen to share, such as in a published directory. In both cases, you are not acting on the organization you belong to.