Troubleshooting
Symptoms, causes, and fixes for Portals.
3 articles shown
- I Cannot Delete a Stylesheet, Script File, or Currency Policy That a Site Uses
Why Rhythm refuses to delete a stylesheet asset, a script file, or a currency mapping policy that a site's settings still reference, and how to find and remove the link first.
- A Page or Menu Will Not Save, Publish, or Show Up as Expected
Causes and fixes when Rhythm refuses to save a page or menu, when a published change does not appear on your site, when a navigation link looks missing, and when a menu item leads to a deleted page.
- A Visitor Sees the Portal Error Page
What to check when visitors to your site's domain see an error page instead of your pages, covering a new site whose map has never been built, a site taken out of service, and when to contact Support.