Troubleshooting
Symptoms, causes, and fixes for Sponsorships.
3 articles shown
- An Opportunity Is Missing When I Record a Sponsorship
Why the opportunity you want is not offered when you record a sponsorship by hand, and what to check before you can select it.
- A Portal Member Cannot See Sponsorships
What to check when a sponsor contact sees no sponsorships in the Portal, or is refused when opening one, including which organization and contact role decide what they can see.
- The Sponsorship Reports Page Is Empty or a Chart Shows the Same Numbers
Why the Reports page under Sponsorships shows nothing, why the Sponsorships by Type chart on the landing page never changes, and where to get real sponsorship figures instead.