Concepts

What an entitlement is, how a fulfilled order line grants the right amount to the right person automatically, and how its expiry date is decided.

What happens between submitting an order and getting a confirmation, why an order's status can change after it is placed, and what confirmation emails Rhythm sends.

Which coupon codes checkout accepts, why one might be refused, and how membership, event, certification, and award-fee coupons each price their discount.

When Rhythm tells a selling application it may deliver what a customer bought, why some purchases deliver before they are fully paid, and why others wait.

How Rhythm prices each line on an order, from member pricing and bundles to foreign currency, installment surcharges, and billing a different recipient.

How placing, shipping, cancelling, and returning an order automatically commits, draws down, or restores a merchandise item's stock, and why every one of those changes is tied back to the order that caused it.

How Orders & Inventory turns a priced order into one or more invoices, routes each product's money to the right merchant account, splits payments and open credits, and what happens if processing fails partway through.

The checks Orders & Inventory runs before it accepts an order — expiration, duplicate submission, who may buy on whose behalf, the batch, store credit, and Portal payment rules — and why some of them only appear at the last step.

The pricing rules specific to membership dues, event registrations, and certification applications — proration, reinstatement, group tiers, registration deadlines, and multi-certification discounts — and why the same product can price differently order to order.

The checks Orders & Inventory runs on each order line before it can be added — eligibility criteria, purchase limits, stock availability, and duplicate event registrations — and how to check eligibility or availability before an order is placed.

The ten query types Orders & Inventory offers in the Query Center — orders, purchases, coupon codes and their usages, cancellations, returns, shipments, entitlements, merchandise, and product inventories — and what each one includes.

How Orders & Inventory works out an order's shipping charge and tax — zones, weight, flat and range-based rates, in-store pickup, live UPS quotes, and per-line tax from the billing address — and why an order sometimes cannot be shipped at all.

What Orders & Inventory's built-in dashboard figures actually count — the period, currency, and grouping behind recent orders and sales, orders awaiting shipping, monthly sales by product type, top sellers, and one product's own totals.

Where the Console's Reports menu entry for Orders & Inventory leads today, why the entry can disappear from your side menu, and where to go instead for an actual report.

How Rhythm works out how much a coupon code takes off an order, why the same code cannot apply twice, and where a whole-order discount shows up.

What happens behind the scenes when staff cancel or return a purchase, whether a failure leaves anything half-done, and when a coupon code is released for reuse.

How Rhythm decides who a generated coupon code belongs to and when it is emailed, and what happens to those codes if the order that issued them is cancelled or voided.

Why a dashboard figure can show zero immediately instead of loading, how current the number you see actually is, and how to get a fresher one.

What cancelling, voiding, returning, or deleting a purchase does and does not do to the entitlements it granted, and what happens once an entitlement's expiry date passes.

Where a stock movement's number comes from, why Rhythm refuses to record the same movement twice, and why a large movement returns a tracking token instead of finishing right away.